• Services

User Experience

Range of services that focus on the why, what, and how of the product design, implementation and management of interactions that happen across the entire customer journey. Teams at Solutions by 42 leverage customer-centric strategies to empower customers at each step of their journey.

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Research and
Insights

To build outstanding products and services for your customers, you need a thorough understanding of who they are, what they need and where their pain points and priorities lie We provide an inclusive review of all your customer research and undertake hands-on User Experience workshops to determine your user’s core needs, behaviours, and motivations.

Sub Services

Tools & Technologies

UX
Assessment

An expert assessment of your product’s performance in terms of usability and user experience, which involves examining and rating the existing user journeys to reveal actionable areas of improvement.

Sub Services

Tools & Technologies

Product
Strategy

Defining a scope that incorporates what the business needs for the product and what the users want to get out of it by studying business and user insights, then setting a roadmap that outlines the short and long-term goals and how they will be achieved.

Sub Services

Tools & Technologies

UX
Design

Experience design begins with users in mind, going through a process of research, ideation, testing, and iteration that centers around their needs and feelings to build a product that solves their problem and matches their mindsets, making it usable, accessible, and lovable.

Sub Services

Tools & Technologies

UI
Design

Well-crafted user interface design provides a memorable, engaging experience for your customers that drives loyalty. It translates their needs into a visually pleasing, easy-to-use digital product which enables your customers to engage with your brand at the touch-points they choose.

Sub Services

Tools & Technologies